Cancellation, Refund and Returns Policy

 

Refunds Policy

Refunds shall be permitted in case of cancellation of
the transaction before delivery or after a dispute has been raised in
accordance with the grievance policy and resolved in favour of the user.

No refunds shall be made in cash and shall be
mandatorily processed through the payment made by the mode and may take up to 7 to 10 working
days to reflect in the user’s bank account

All requests for refunds should be emailed to help@microcenterindia.com Please allow us 48 hours to respond to your request.

The refund request for your order will be honoured as follows:

  • 100% Refund: If the request received before the
    order is dispatched and payment is done via Bank Transfer.
  • 97.5% Refund: If the request received before the
    order is dispatched and payment is done via a Payment Gateway Like Credit Card
    or Debit Card or UPI
  • 90% Refund – If the request is received after the
    order is dispatched.
  • No Refund: If the item is delivered and you no
    longer need/require the item although the item is working perfectly.

we process the refund once the products have been received
and verified at our warehouse.

Returns Policy

Ordinarily, goods once sold cannot be returned unless there is a manufacturing
defect or discrepancy in the product delivered from that which is ordered. For
eg: if there is a mismatch of specification between the ordered product (images
may vary) and that which is delivered, the product is not equal to that which
is ordered and that which is delivered or the product is found to be faulty and
approved by the brand’s service centre as DOA.

Any request for a return has to be made at the earliest preferably
within 3 days from the date of delivery and the reason for such returns has to
be specified. The quicker the request, the better the chances of minimizing any
dispute.

No return will be entertained for those products
that the creative gamers. in the marketing team have obtained on special occasions
like Diwali, Valentine’s Day, New Year, etc. These are limited occasion
offers and therefore cancellations are not possible.

Any Return must be in its original
and proper packaging with company seal, for a refund.

We will not accept any type of Physical
damage/Mishandling of Products/seal broken / Tampering with warranty Stickers or
wrong product from customers for cancellation or return/refund of products. Our
Responsibility ceases the moment goods leave our warehouse. All Products sold
by us require a technically qualified PC Hardware engineer for Installation.

Any refund in case of return shall be governed by our refund policy.