Terms & Conditions

 

SALE TERMS

  1. It is hereby informed that "Tanisi Info Solutions Private Limited" (www.microcenterindia.com) is a marketing and distribution company and is not a manufacturer.
  2. Our responsibility ceases the moment goods leave our warehouse.
  3. We provide proper GST invoices against all the products we sell. If you need your company's GST Number on the invoice, kindly mention it in the comment box while placing your order. Additionally, you will need to provide a copy of your GST certificate for GST invoicing purposes.
  4. Materials sold are spares and components of computers and do not form a complete system unless explicitly specified as a “New PC System.”
  5. Any products purchased from us for special usage in abnormal environments (i.e., other than normal usage) should be informed to us at the time of purchase; otherwise, the warranty will be considered void.
  6. Customers must make an unboxing video upon receiving the product to document its condition. Any claims for damages during transit will only be accepted if supported by this unboxing video.
  7. Physical damage, mishandling of products, or tampering with warranty stickers is not covered under warranty. All products sold by us require installation by a technically qualified PC hardware engineer.
  8. Tanisi Info Solutions Private Limited reserves the right to cancel any orders related to price or stock issues.
  9. The court at Kolkata shall have exclusive jurisdiction for resolving any disputes arising out of this sale contract.

WARRANTY & RMA TERMS

  1. All products sold by us are under carry-in warranty only. Shipping charges for sending and receiving products for RMA are to be borne by the buyer for cases outside our policy window.
  2. On-site warranty is subject to the brand’s service coverage. If your area is not covered, warranty service will automatically default to carry-in service.
  3. Our shipping service for RMA products does not include insurance for damage during transit. We are not liable for any damages caused during shipping.
  4. Warranty is provided directly by the manufacturer or distributor as applicable. In case of any issues with warranty claims, feel free to contact us for guidance.
  5. Customers are required to send a copy of the purchase invoice for warranty purposes.
  6. Goods must be in good physical condition to be eligible for warranty repair or replacement.
  7. The warranty will be considered void if the product shows signs of mishandling, such as broken or burnt pins, cracks, missing or tampered components, or damaged warranty stickers.
  8. Warranty claims are subject to the manufacturer’s policy and timeline. Service delays are not the responsibility of Tanisi Info Solutions Private Limited.
  9. The warranty covers only manufacturing defects and excludes damages caused by mishandling, improper usage, or environmental factors like power surges.
  10. Products under warranty will be repaired or replaced per the manufacturer’s or supplier's policy.
  11. Warranty service will only be provided if full payment is made on the due date.
  12. This warranty and RMA service is a goodwill gesture to assist customers and is not guaranteed for a lifetime. Tanisi Info Solutions Private Limited reserves the right to discontinue this service without prior notice.

GENERAL TERMS

  1. All information displayed, transmitted, or carried on www.microcenterindia.com is protected by copyright and other intellectual property laws.
  2. The content on this site is updated and maintained independently by Tanisi Info Solutions Private Limited. Reproduction, publication, or commercial exploitation of any content from the website without permission is prohibited.
  3. Tanisi Info Solutions Private Limited disclaims all warranties or conditions, expressed or implied, regarding the accuracy or suitability of the information on the website.
  4. Tanisi Info Solutions Private Limited reserves the right to suspend or cancel services due to technical issues or security concerns.
  5. Privacy is valued, and no personal information will be disclosed to third parties without consent.

DISCLAIMER POLICY

Tanisi Info Solutions Private Limited and its associates strive to provide accurate information but disclaim liability for losses or damages arising from using the site or its contents. We recommend verifying critical information, such as product specifications and warranty terms, before purchase.

The linked sites are not under the control of Tanisi Info Solutions Private Limited, and we are not responsible for the content on linked sites. The inclusion of links does not imply endorsement.

Products, policies, and services may be updated or changed without prior notice. All disputes will be subject to the jurisdiction of the courts in Kolkata.

Welcome to  Microcenterindia.com (referred to as “we,” “us,” or “our”). By accessing or using Microcenterindia.com, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Website.

  1. Use of the Website

1.1 Eligibility:

You must be at least 18 years old or have parental/guardian consent to use this Website. By using the Website, you confirm that you meet this requirement.

1.2 Account Responsibility:

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and up-to-date information.
  • You are liable for all activities that occur under your account.

1.3 Prohibited Activities:

You agree not to:

  • Use the Website for unlawful purposes.
  • Distribute viruses or other harmful code.
  • Attempt to interfere with the Website’s security or functionality.
  1. Orders and Payments

2.1 Placing Orders:

  • All orders are subject to availability and confirmation.
  • We reserve the right to refuse or cancel orders at our discretion, including for pricing errors or fraudulent activity.

2.2 Pricing and Taxes:

  • Prices displayed on the Website are inclusive of applicable taxes unless stated otherwise.
  • Shipping costs will be calculated at checkout.

2.3 Payment Methods:

We accept the following payment methods: [Insert Accepted Payment Methods]. Payments must be completed before orders are processed.

  1. Shipping and Delivery

3.1 Shipping Policy:

  • We ship to all over India. Delivery times are estimates and may vary.
  • Delays due to unforeseen circumstances, such as weather or customs, are not our responsibility.

3.2 Order Tracking:

You will receive tracking information once your order is shipped.

3.3 Failed Deliveries:

If delivery fails due to incorrect information provided by you, you may be responsible for additional charges.

  1. Returns and Refunds

Eligibility for Returns & Refunds

  1. Unboxing Video Requirement:
    • To ensure transparency, customers are required to record an unboxing video immediately upon receiving the product.
    • The video must clearly capture the following:
      • The condition of the package before opening.
      • The unboxing process.
      • The product in its entirety, highlighting the reported damage or defect, if any.
    • Claims without an unboxing video will not be eligible for refunds or returns.
  2. Assessment Process:
    • Once a claim is raised, our team will review the provided evidence and investigate the matter.
    • Upon verification, Micro Center India and the customer will mutually decide whether to proceed with:
      • A full refund, or
      • A product replacement/return.

4.3 Exclusions:

At Micro Center India, if the product delivered is not damaged or defective and is in proper working condition, refunds or returns will not be accepted for reasons such as:

  • The customer no longer likes the product.
  • The customer changes their mind after purchase.
  • Any other subjective reasons not related to the product's functionality or condition.

We encourage customers to thoroughly review product specifications and details before purchasing to ensure satisfaction with their order.

  1. Intellectual Property

All content on the Website, including text, images, logos, and graphics, is the property of  Microcenterindia.com or its licensors. You may not copy, reproduce, distribute, or use any content without prior written consent.

  1. Limitation of Liability
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website.
  • Our total liability for any claim related to your use of the Website is limited to the amount you paid for the product(s) in question.
  1. Disclaimer of Warranties
  • The Website is provided “as is” and “as available.”
  • We make no guarantees regarding the accuracy, reliability, or availability of the Website.
  1. Third-Party Links

The Website may include links to third-party websites. We are not responsible for the content or practices of these external sites.

  1. Governing Law

These Terms and Conditions are governed by and construed following the laws of India.

  1. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on the Website.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: help@microcenterindia.com
  • Phone: +91 6290337892

These Terms and Conditions help set clear expectations for your customers and protect your business interests.